Yes, absolutely. Below some of the top reasons to have a WordPress Website Maintenance Plan.

1. Your Time is Valuable
   Would you rather spend it troubleshooting and trying to figure out what's wrong with your website or focus on your business bringing in revenue or spending quality time outside the office.
2. Security
   WordPress itself is a very secure platform for your website, but needs to be updated and maintain to the latest security standards to prevent hackers, malware and viruses getting in.
3. Optimization
   Have a fast and efficient website matters. From better user experience to increased search engine rankings on Google, Yahoo and Bing.
4. Backups
   Sometime stuff just happens. With ongoing backups, your entire website, database, files, content, images, copy, etc. will be backed up making it easier to restore your website.

Yes, you can upgrade or downgrade you maintenance service level at anytime.

Yes. If you have multiple websites or a WordPress multisite installation I do offer a website maintenance discount, please contact me for more information on pricing.

The whole purpose behind the Website WordPress Maintenance Plan is to be proactive and perform & preventative care to prevent any issues with your website. However, things happen from your website getting hacked (Happens to the biggest company's ex. Target, Facebook, etc.) to clients making an accidental change or update to the website.

In the case your website needs help or life support, We'll be on scene, digging in and seeing what the issue is.  We can't promise your site won't be hacked, but I can promise wI'll do everything in our power to prevent it and get it back to 100% as soon as possible.

Unfortunately you cannot. WordPress Maintenance & Support time resets at the beginning of each month.

Please note that your WordPress Maintenance & Support time/plan each month actually saves your place in our priority due so your time does not rollover. However, you will get peace of mind that you submit your request you will be get first priority over non-retainer clients.

Good question! Additional website support, edits, design and content updates,  and updates are the most common request I receive. Any task the can be completed in 30 - 60 minutes (depending on your plan) are all fair game.

However, adding new features to your website (like slide shows, photo galleries, shopping carts, membership areas, etc) will likely result in a formal quote or the time purchase of additional design and develop time as those larger tasks will probably go over the monthly time allotted to your plan.

I can simply bill the additional time as a separate charge at the standard rate of $60 per hour. However, if you know that you will be needing additional support hours per month, I can offer a reduced hourly rate.

New builds that will take more than 30 minutes, fixing, designing and developing  custom/premium themes or plugins like shopping carts, membership management and other complex commercial plugins is not included.

Editing or troubleshooting of custom/premium themes, commercial themes and plugins are not included as a support feature

If you have any of these issues you'll need to be quoted for these fixes.

These WordPress Maintenance & Support Plans are specifically designed for WordPress websites that we've designed and developed. I certainly welcome new clients who are looking for a long term relationship with an agency.

As long as your website is currently running on WordPress, We can get you setup with a customer care plan! Please contact us for more information.

If your website, is not running on WordPress, We can easily convert it to a WordPress website in 3-8 weeks. Please contact me to get started.

Yes. Please contact us if you would like this option.

I accept all major credit / debit cards (Visa, Mastercard, American Express, Discover). Unfortunately, PayPal is not an option.

Each WordPress Website Maintenance & Support Plan payments are to be processed prior to starting the initial setup and at the beginning of every month or quarter.

No contract, you can cancel at any time.

Yes, completely hassle-free!

I'm all about our relationship with you and your business. I'd hate to see you go, but we know finances weigh on small businesses, so I don’t want to lock you in. Simply, send me a requests via email and I'll stop the next payment.

However, if you decide you would like to resume your maintenance plan, I'd be glad to have you back at the current maintenance rate.

For services like hosting, we will do our absolute best to avoid a situation where your service is suspended due to late payment from you, but naturally we cannot provide service indefinitely without up to date payments so open dialogue is important on both sides to ensure that it never comes to that.

If you do not pay your bill or your payment fails or you do not pay for on time, we may immediately cancel or revoke your access to the Services (including website hosting) that you are using/contracting with/from PHX Web Studio.

Automatic Renewal: To ensure uninterrupted hosting service, your subscription to our Services are automatically renewed. This means that unless you cancel a Service before the end of the applicable subscription period, it will automatically renew, and you authorize us to invoice you or use any payment mechanism we have on record for you to collect the then-applicable subscription fee (as well as any taxes). Your Services are renewed for the same interval of time. For the avoidance of doubt this means you will be charged each year.